Shipping policy
Last updated: [ 20/02/2026 ]
Thank you for shopping at Rosivra Shop. This Shipping Policy explains how orders placed on rosivrashop.in are processed and delivered worldwide.
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1. SHIPPING LOCATIONS
Rosivra Shop offers worldwide shipping. Orders can be shipped to most countries, subject to courier service availability and local regulations.
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2. ORDER PROCESSING TIME
• Orders are processed within 1–3 business days after order confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• Processing times may vary during high-demand periods.
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3. SHIPPING TIME
• Domestic orders: 5–10 business days after dispatch.
• International orders: 7–21 business days after dispatch.
• Delivery times may vary based on destination, customs clearance, courier service, or unforeseen circumstances.
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4. SHIPPING CHARGES
• Shipping charges vary depending on destination, package weight, and shipping method.
• All applicable shipping charges will be displayed at checkout before payment.
• Free shipping may be offered during promotional campaigns.
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5. CUSTOMS, DUTIES & TAXES
• International shipments may be subject to customs duties, import taxes, or fees imposed by the destination country.
• These charges are the responsibility of the customer.
• Rosivra Shop is not responsible for delays caused by customs clearance.
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6. ORDER TRACKING
• Tracking details will be shared via email or SMS once the order is shipped.
• Tracking availability may vary depending on the courier service and destination country.
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7. DELIVERY ISSUES
Rosivra Shop is not responsible for delivery delays caused by courier partners, customs authorities, weather conditions, or incorrect shipping information provided by the customer.
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8. DAMAGED, LOST, OR MISSING PACKAGES
• If an order arrives damaged, customers must contact support within 48 hours of delivery.
• Clear photos or videos of the product and packaging may be required.
• Lost or missing packages will be investigated with the courier partner before any resolution.
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9. INCORRECT ADDRESS
• Customers are responsible for providing complete and accurate shipping information.
• Orders with incorrect or incomplete addresses may be delayed, returned, or cancelled.
• Additional charges may apply for re-shipping.
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10. CHANGES & CANCELLATIONS
• Order cancellations or address changes are only possible before shipment.
• Once an order has been shipped, it cannot be cancelled or modified.
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11. POLICY UPDATES
Rosivra Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.
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12. CONTACT INFORMATION
For any shipping-related questions, contact:
Email: rosivrashop.in@gmail.com